Trigger
Identifying the real
audience
The office furniture industry is focused on wholesale dealers. However, it is the interior designer who decides what solutions will be implemented in the project. Therefore, the brand promise should be directed at him. This assumption has become the underpinning of the new brand DNA defining process.
Challenge Defining the elements of a brand DNA
Process
As a part of the strategy planning, we identified the client’s strengths, conducted a series of interviews with representatives of the target groups, and facilitated workshops with employees from various departments, using the Design Sprint methodology.
Key results
- Defining brand DNA.
- Differentiation from competitors in the category.
- Guidelines for the development of a consistent product portfolio
- A detailed description of brand positioning.
- Definition of the most important target group, diagnosed in the research process.